Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Delivery fee is calculated dynamically depending on several factors: country of delivery, method of delivery, order amount. The cost will be shown at checkout.

Which payment methods are accepted in the Online Shop?

We work with the Paypal aggregator. So we can accept all payment methods.

How long will delivery take?

Delivery time depends on the chosen delivery method in the order. Please note we need up to 2 business days for shipment orders after transfer and processing.

How secure is shopping in the Online Shop? Is my data protected?

You can be sure that your personal data is safe. We collect non-personally identifiable information. Payment information is processed by PayPal. You can find out more in our privacy policy

What exactly happens after ordering?

After confirming your order and payment, we complete the application to the manufacturer. Within two working days, the goods from your order are sent by your chosen delivery method.

Can I make changes to an order already placed?

Unfortunately, once an order transmits to the vendor warehouse, we are no longer able to make any changes to the order, including canceling an order..

Send us an email

If you have any questions or requests, you can contact us: